Outsource Debt Collection Services

Outsource Fitch offers professionals for complete call centre services including debt collectors. Debt can become a burden to your business, therefore you must chase your invoices and collect payment diligently. This is a must-do and time consuming task which can be outsourced to the Philippines for a fraction of the cost.

The Outsource Fitch team has been involved in staff outsourcing since it has established its operations in the Philippines. We can help your business scale and organise all deb collection tasks, including calling debtors. In addition, we help your business save on costs and gain efficiency from the Philippines. Our offices have super fast broadband connection which allows the professional callers to call everywhere with ease. In case of Australia, Philippines is only 2 hours behind making it easier to find staff to work during normal business hours.

Our call centres are experienced and organised to make calls to Australia and all other native english speaking countries. We train the staff in the local culture of the country they will working with. This enables us act like locals but price as Philippines. We are able to use local numbers for inbound calls.

Debt Collector is Time Consuming Task

In fact debt collection is a job that doesn’t require any academic qualification, you don’t need a degree. However, it requires discipline and it is time consuming. It is easy for people to apply and get a debt collector’s job. However, not everyone is built for it. The reality is, debt collection requires a certain personality and intrinsic skill set that is not readily available to all. It is like charisma, it is something you either have or not. You can improve and be trained, but the natural ones are always the best at the job. That is why that here at Outsource Fitch Australia we only hire debt collectors who have this personality and natural aptitude to do this kind of job. We have the knowledge on how to recruit, train and maintain such staff.

In summary, when hiring this type of professional we are looking for:

• Can be ask for payment and keep the nice attitude
• Can follow process and good with numbers
• Must should great on the phone
• Speak great and clear english
• Great personality
• Are adaptable
• Are likeable people

By identifying people who possess these characteristics, we increase the chances that they will be successful at debt collection. It also helps to increase the odds that they will perform at a high enough level whilst debt collecting.